How to Fix Error code 30125-9 in Microsoft Office 2021/2019/365
Error Code 30125-9 occurs while installing Microsoft Office 2019/2021/365 on Windows 10 or Windows 11 due to registry corruption or network issues. If you encounter an installation failure with error messages like “Something went wrong, Error Code: 30015-11 (-1073741790)” or “30015-11 (3221225506),” this may be caused by third-party software interference or network errors.
Solution 1: Temporarily Disable Windows Defender
Follow these steps to disable Windows Defender temporarily:
- Click the Windows Start button and type “Windows Security.”
- Open the Windows Security window and select “Virus & Threat Protection.”
- Under “Virus & Threat Protection,” select “Manage Settings.”
- Turn off “Real-Time Protection.”
To disable third-party antivirus software temporarily:
- Open your antivirus application (e.g., McAfee, Norton, or AVG).
- Go to “Settings” and find “Real-Time Protection.”
- Turn off “Real-Time Protection.”
- Navigate to “Antivirus Firewall” and turn off the firewall temporarily.
Solution 3: Remove and Reinstall Office
Follow these steps to remove and reinstall Microsoft Office:
- Download the Microsoft Support and Recovery Assistant utility from the official Microsoft website.
- Run the downloaded file (
SetupProd_OffScrub.exe
). - Install the recovery tool and accept the terms and conditions.
- Select all installed Office products and click “Next” to proceed with the uninstallation.
To reinstall Office:
- Go to Office My Account and log in using your registered email ID and password.
- Click on the “Install” option under the Office product in your account.
- Download and run the installer setup file.
- Ensure the computer stays online during the installation process.
- Click “Finish” once the program is installed completely.
Final Solution: Reset Windows Operating System
If all else fails, resetting your Windows operating system may resolve the issue. Follow these steps:
- Windows 10: Select
Start > Settings > System > Recovery
. Open Recovery settings and click “Reset this PC.” - Windows 11: Select
Start > Settings > System > Recovery
. Open Recovery settings and click “Reset this PC.”
Important: Back up all your data before performing a reset, as this process will erase all files and settings.
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